I don’t usually comment on licenses (I care more about technology issues than business deals) and I’m even less interested in the software licenses in shrink-wrapped retail software. But last week I came across a software license that is so egregious in its terms, that so exceeds any logical relationship with its customers, that it almost begs you to violate its terms. Mind you, I’m not advocating ripping anyone off - in fact I’m suggesting that the software company is doing the ripping off and should mend its ways.
I understand and agree with the rational for licensing, rather than selling, software. Licenses are easier to enforce than copyrights, and software is just so easy to copy. And the analogy of “only one person can read a book at any time” certainly applies to software- only one person should be able to use the software at any time, where “at any time” fairly means a work session, not a computer clock cycle! Yet, the one of the first paragraphs of Acronis’s True Image Home 2009’s license says:
You may reassign a Software License if you retire the licensed PC due to permanent PC failure. If you reassign a Software License, the PC to which you reassign the license becomes the new licensed PC for that particular Software License.
What !!! My computer has to die before I can move this software to another machine!! If I pass the computer to my daughter I can’t move the software to my new machine!! No way.
Another section of the license says:
The Software is a trade secret of LICENSOR and is proprietary to LICENSOR. LICENSEE shall maintain Software in confidence and prevent disclosure of Software using at least the same degree of care it uses for its own similar proprietary information, but in no event less than a reasonable degree of care. [...] The obligations under this paragraph shall survive any termination of the Agreement.
Gee, I’m sure a lot of home PC owners maintain their own “similar proprietary information”. And this software is a trade secret? If it was, it ain’t no longer. You can’t spread your trade secrets around to anyone with $40 in their pocket and still call them trade secrets.
And when it comes to kicking you when you’re down…
This Agreement and the license may be terminated without fee reduction [...] on notice by either party hereto if the other party ceases to do business in the normal course, becomes insolvent, or becomes subject to any bankruptcy, insolvency, or equivalent proceedings. Upon termination for any reason, LICENSEE shall immediately return Software and all copies to LICENSOR and delete all Software and all copies from the Hardware.
which says that if you go bankrupt they can terminate your license and demand the software back!
Needless to say the license also includes the more or less standard clause that says you’re out of luck if the software is so buggy as to be unusable, etc etc.
Finally, to show how valuable they think their $40 software is, the serial code that you have to enter to load the software is made up of 8 blocks of 8 alphanumerics each - more than enough to give everyone in the universe their unique number. Those hackers aren’t going to bust our code is the thinking, I guess.

Entries (RSS)